AiAx Business
AiAx Business support
Get started, switch workspaces and get help with your work account.
Sign in and choose a workspace
Sign in with the account your organization has given access, then select a workspace from the list. If the list is empty, or a workspace or agent is missing, contact your organization's administrator.
Switch workspaces
Open account settings in the app and select the workspace switching option. Choose a workspace from the list. You do not need to type its address manually.
Microsoft 365 and Teams
Your organization must enable the Microsoft integration. Use your own work account in Microsoft's sign-in flow. Available features and data depend on your account's permissions. If access is denied, ask your administrator to check app assignment and consent. Review messages and meeting invitations before confirming sending. If the result is uncertain, check Teams or your calendar before trying again.
Voice and microphone
Allow microphone access when using voice. If no sound is captured, check the app's microphone permission in iPhone Settings and whether audio is routed through headphones. Voice and meeting-room availability depends on workspace configuration.
Connection problems
Check your internet connection. If the problem continues, send support the approximate time and the message shown in the app.
Access and deletion
Contact your organization's administrator about access and company records. You can also send questions about your account or personal data to support so they can be routed to the responsible party. Signing out does not delete workspace records.